Résumé · Tala Aldajani

Experience

Product Manager & Business Development Lead @ MWB Academy

Jun 2024 — Present · Education & training

Own the product backlog for a multi-program digital platform — user stories with acceptance criteria across 6 concurrent programs and 15+ instructors.
Designed onboarding programs in Figma, configured API integrations, and deployed ChatGPT, Claude, Perplexity, and Notion AI as role-specific tools.
Built Zapier + n8n automation pipelines with reusable templates. ~40% enrollment growth in under 8 months.
Led AI enablement across the org: developed AI automations end-to-end and ran hands-on training so key users could operate, adapt, and trust them day-to-day.
Led a team of 15+ instructors and staff; established goals, feedback cycles, and a high-performing delivery culture.

Product & Delivery Lead (SaaS) @ Lastlink

Jun 2023 — May 2024 · SaaS production company

Owned the product roadmap for a SaaS creator and UGC platform — Salesforce-integrated MarTech including Journey Builder, Automation Studio, and audience segmentation.
Drove an end-to-end platform relaunch. +12% month-over-month growth in the first quarter post-launch.
Built AI workflows (ChatGPT, Claude, Midjourney, Firefly) and a reusable prompt engineering library. Introduced Zapier, Make, n8n automation pipelines.
Developed internal software end-to-end and ran enablement sessions so the team could operate it confidently in production.
Directed a 5-person cross-functional team across design, engineering, marketing, and content.

Product Analyst @ io21 (acquired by EuroTech)

Dec 2022 — May 2023 · Contract · Digital product agency

Led product discovery and user research across B2B and consumer platforms. Synthesized findings into wireframes, user stories, and backlog items across Agile ceremonies.
Facilitated cross-stakeholder problem solving. Translation of research into prioritized features reduced delivery timelines by 20–30%.
Built KPI dashboards used by 6 senior stakeholders. Deployed Claude, ChatGPT, and Perplexity to accelerate insight-to-story time.

Project Coordinator @ Aramco

Mar 2021 — Mar 2022 · Global energy leader

Coordinated 2 concurrent projects in a regulated enterprise environment. Managed ~20 facilitators and external vendors. ~90% on-time, on-budget delivery.
Managed project budgets and timelines within a complex matrixed organization.
Produced structured reports for senior stakeholders, translating status, risks, and dependencies into executive decisions.

Education